"MSUSA have dedicated it's time and resources in developing a robust team of experts in Telephone Switchboard Operations and Management Structures, to cater for the U.S. government's requirements in their telephone system deployments and operations.  Including staying abreast and current with contact center communication and compliance requirements.  Our teams are experts in Telephone Switchboard management and Support.  With nearly two decades of government and commercial Telephone Switchboard experience, we know what it takes to find improvement solutions and navigate through complicated governmental agencies, and get things done."

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Team Zero is Magellan Solutions USA's switchboard operations organization. Our switchboard operators provide 24/7/365 coverage for six Veterans Administration Medical Centers across the United States:

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• Palo Alto VA Health Care System (CA)

• San Francisco VA Health Care System (CA)

• VA Central California Health Care System (Fresno, CA)

• Michael E. DeBakey VA Medical Center (Houston, TX)

• Salem VA Medical Center (Salem, VA)

• Bronx VA Medical Center (Bronx, NY)

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